How to Check Product Packaging, Seals and Labels
The delivered package is an important source of product information. Before use, compare the product name and variation with the order, check the condition of the packaging and retain the label for reference.
On delivery
- Confirm the delivered product and variation match the order.
- Check for obvious damage, leakage, broken seals or missing components.
- Photograph the parcel and product before opening if damage is visible.
- Keep the order number and packaging until the issue is resolved.
Label information to retain
| Label item | Why it matters |
|---|---|
| Product name and variation | Identifies the exact item supplied. |
| Pack size or capacity | Helps confirm the ordered option. |
| Ingredients or contents | Supports product and allergen checks. |
| Batch, date or identifier | Helps customer support investigate a product-specific issue. |
| Storage statement | Explains how the product should be kept. |
When something looks wrong
Do not use a product that appears contaminated, incorrectly sealed, leaking or materially different from the order. Contact Lifted Life with the order number, product name and clear photographs.
Do not discard the product or packaging until customer support confirms the next step.
Online images and packaging updates
Product images are useful references but packaging can change. The current product page and the delivered label should agree on the essential product identity and selected option. Contact support when a material difference is unclear.
Related Lifted Life resources
Damaged or incorrect order help · Returns and refunds · Contact support
Adults only where applicable. This guide explains product and website information and is not medical or legal advice. Confirm current price, stock, variation and label information on the exact product page.